Multitechnology Nearshore Team for SAP, Java, .NET, BI and System Administration
Team specialisation
Introduction
The challenge
The challenge was to build multitechnology capacity to support distributed IT services. The requirement covered SAP, Java, .NET, PowerBuilder, PLSQL, Business Intelligence and system administration. The project involved recruiting and integrating different profiles, creating teams in Portugal and ensuring that all resources operated as part of a coordinated service.
The challenge required speed, but also rigour. Each technology had its own requirements, and the team needed to collaborate with existing structures, follow established processes and adapt to operational priorities. It was necessary to validate technical skills, reduce onboarding time, monitor service quality and create governance capable of providing visibility over capacity evolution.
The approach
The client and the delivery team worked together on a plan to create and manage nearshore teams. The recruitment process was organised collaboratively, with 90 CVs shared, 28 interviews conducted and a 38% conversion rate. This approach made it possible to align technical requirements with candidate profiles before the teams went live.
After recruitment, local coordination was created to monitor the teams, priorities and integration with the client. Weekly follow-up meetings and semi-annual strategic committees were established, creating a governance routine to assess performance, anticipate needs and adjust the service. The final team brought together 16 professionals across several functions and locations in Lisbon and Porto.
Results
In nine months, the creation and management of five new IT teams in Portugal was supported. The client gained access to specialists for critical functions and to a monitoring structure that helped maintain service quality. The nearshore model delivered operational efficiency gains without distancing the team from day-to-day business needs.
This case demonstrates how technology recruitment, local management and governance can be combined to build multitechnology nearshore teams. The value proposition is not only access to SAP, Java, .NET or BI skills. It is the creation of an integrated, scalable and closely monitored capacity.
